Support

Welcome to ImageFx Support! We're here to help you get the most out of your AI image generation experience. Choose the appropriate contact method below based on your inquiry.

Contact Us

General Support

For technical issues, account problems, billing questions, or general assistance:

support@imagefx.site

Privacy Inquiries

For questions about data privacy, personal information requests, or privacy policy clarifications:

privacy@imagefx.site

Legal Matters

For legal questions, terms of service inquiries, or compliance issues:

legal@imagefx.site

Common Topics

Account & Billing

Questions about subscriptions, credits, payments, refunds, and account management.

Technical Issues

Problems with image generation, app crashes, sync issues, or feature malfunctions.

Features & Usage

How to use specific features, understanding AI models, prompt tips, and best practices.

Content Policy

Guidelines on acceptable content, copyright questions, and commercial usage rights.

Response Times

We strive to respond to all inquiries within 24-48 hours during business days. For urgent technical issues affecting service availability, please include "URGENT" in your subject line.

Before Contacting Support

Check if your app is updated to the latest version
Try restarting the app or your device
Ensure you have a stable internet connection
Review our Terms of Use and Privacy Policy